Silvercloud Coffee Farm (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, located at https://silvercloudcoffee.org/ (the “Site”). By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information when you visit or interact with our Site. Personal information includes details such as your name, email address, billing and shipping addresses, phone number, and payment details provided when you make a purchase or sign up for our newsletter. Non-personal information may include your browser type, IP address, operating system, referring URL, and browsing behavior on our Site. Additionally, we use cookies and similar tracking technologies to gather information aimed at improving your experience on our Site.
2. How We Use Your Information
The information collected is used to process and fulfill your orders, including payment processing and shipping. We also use your information to communicate with you about orders, inquiries, or promotions, and to improve and personalize your shopping experience on our Site. Usage trends are monitored and analyzed to enhance the Site’s performance, and information is retained to comply with legal obligations and prevent fraudulent activities.
3. How We Share Your Information
Your information may be shared with third-party service providers who assist with payment processing, shipping, marketing, or IT support. We may also disclose information when required by law or to protect our legal rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. Silvercloud Coffee Farm does not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our Site uses cookies to remember your preferences and improve your experience. Cookies also allow us to analyze site traffic and usage patterns. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
5. Data Security
Silvercloud Coffee Farm implements reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no online transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your information. You may also opt out of receiving promotional communications, restrict or object to certain data processing activities, and request a copy of your data in a portable format. To exercise these rights, please contact us at support@silvercloudcoffee.org.
7. Third-Party Links
Our Site may contain links to third-party websites. Silvercloud Coffee Farm is not responsible for the privacy practices of these websites and encourages you to review their privacy policies.
8. Children’s Privacy
Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of the updated policy.